Refund Policy

Medical Marijuana Doctor Texas aims to provide clear, fair, and patient-focused services. To maintain transparency and trust, we offer a 100% refund guarantee under certain conditions explained below.

When You May Request a Refund

You may qualify for a full refund in the following situations:

  • A licensed Texas physician determines that you do not qualify for a medical marijuana certification.

  • We are unable to provide your physician recommendation or certification within the promised timeframe.

  • Your evaluation does not result in approval from the reviewing physician.

To request a refund, please contact our support team with your order information and a short explanation of the issue. Each request will be reviewed and processed promptly.

Situations Where Refunds Are Not Issued

Refunds cannot be provided in the following cases:

  • If you submit payment but do not complete the medical consultation process with the evaluating physician. A final decision from the doctor must be reached before a refund request can be considered.

If you receive your medical marijuana certification and later decide that you no longer wish to use the service.

Missed Appointments

If you are unable to attend your scheduled consultation, please notify our support team as early as possible so we can reschedule your appointment.

Appointments that are missed without notice may be subject to a $25 physician consultation fee.